FAQ

Membership/Usage Inquiries

Membership Guide

Here’s how to join STATION by UHC. Sign up through the path below and enjoy various service benefits.


*Login·Sign Up

[STATION by UHC App] - [My] - [Login·Sign Up]

Reservation/Cancellation/Changes

Reservation Confirmation

You can check your reservation by selecting your booking in [STATION by UHC App] - [My] - [Reservations], or via the “Reservation Voucher” sent to your email at the time of booking.

Reservation/Cancellation/Changes

Cancellation/Refund Policy

Cancellation policies vary by accommodation. You can check the specific policy on the property detail page or after booking via [STATION by UHC App] - [My] - [Reservations], or in the [Reservation Confirmation Email].

Coupons/Mileage

What is UHC Mileage?

UHC Mileage is earned based on the STATION by UHC mileage policy and can be used when using services.

Coupons/Mileage

Coupon Registration

You can register a coupon within the STATION by UHC app using a provided coupon code. Follow the instructions below and review the important notes.


*How to Register a Coupon

[STATION by UHC App] - [My] - Select “Coupon” - Enter the coupon code in the top field of [Coupon Box] - Tap the “Get Coupon” button


*Important Notes

Coupons can only be registered after logging in.

Coupons that have already been registered cannot be re-registered. (Error message: “Invalid coupon code.”)