FAQ
Membership/Usage Inquiries
Membership Guide
Here’s how to join STATION by UHC. Sign up through the path below and enjoy various service benefits.
*Login·Sign Up
[STATION by UHC App] - [My] - [Login·Sign Up]
Reservation/Cancellation/Changes
Reservation Confirmation
You can check your reservation by selecting your booking in [STATION by UHC App] - [My] - [Reservations], or via the “Reservation Voucher” sent to your email at the time of booking.
Reservation/Cancellation/Changes
Cancellation/Refund Policy
Cancellation policies vary by accommodation. You can check the specific policy on the property detail page or after booking via [STATION by UHC App] - [My] - [Reservations], or in the [Reservation Confirmation Email].
Coupons/Mileage
What is UHC Mileage?
UHC Mileage is earned based on the STATION by UHC mileage policy and can be used when using services.
Coupons/Mileage
Coupon Registration
You can register a coupon within the STATION by UHC app using a provided coupon code. Follow the instructions below and review the important notes.
*How to Register a Coupon
[STATION by UHC App] - [My] - Select “Coupon” - Enter the coupon code in the top field of [Coupon Box] - Tap the “Get Coupon” button
*Important Notes
Coupons can only be registered after logging in.
Coupons that have already been registered cannot be re-registered. (Error message: “Invalid coupon code.”)